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Contact Us

Thank you for your interest in our company. We are a family owned business and are excited to serve you our 100% Pure New York Maple Syrup products. We are located at (click for directions):

3981 Wilson Rd.
Copenhagen, NY 13626

We do not have scheduled shop hours so if you want to visit, please first give us a call.

Phone: (315) 688-2518
Email: mosersmapleridgefarm@gmail.com

Or just use the Contact Us form on this page.

Enjoy the Sweet Life

Experience the great taste of New York Maple Syrup Products. After all,
 life is just a little sweeter up on the hill! 

Shipping

Due to the nature of our products, we want you to receive the freshest product. Therefore, shipping will occur on Mondays and Tuesdays, allowing the postal service time to ensure your product arrives in a timely fashion.

Due to the nature of our product, the shipping weight can really add up. We try to ship the most economical for our customers. Therefore, we ship USPS First Class Mail or USPS Priority Mail depending on your order. Product descriptions will clarify which method. Shipping upgrades are available at the buyers expense. Included in all our shipping prices is Insurance, USPS delivery tracking, and Signature Confirmation to ensure your product arrives directly to you safe and sound.

Refunds and Exchanges

We try to maintain 110% customer satisfaction. If you are not satisfied with a product, please contact us within 15 days of receiving your order.

FAQs

Custom orders and wholesale orders are always welcome. We are convo friendly so please send us a convo with your inquiry! We have our products on hand year round!

Thank You!

Thank you for "stopping by" our farm! We pride ourselves in our pure maple products made on our farm. We are three generations working together: our father who is "General Manager/Overseer" and our mother who makes the best sugarcakes and cream, we children (all six of us and our spouses), and our children who we say are "in-training"! It truly is a family affair.